Looking For 'tech Call' Tracking Software
Sep 28, 2009
The company I work for is looking for the best way to track "tech calls". We would most likely develop in house using vb.net, but possibly could look at using some open source vb.net software already out there. We will probably want to track just the basic info like client, datetime, length of call & a notes section about the call. One idea that has floated around is recording everyone's calls, watching a directory for new files and popping up a form so the user can enter the info when the call is over. We really don't want to spend a lot of time tracking/logging these calls, something quick & simple. Anybody have a good idea or solution that they have used before?
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Oct 7, 2010
I hope this is in the right category. If its not, direct me for where it should go. I'm quite a, what you would call "noob" to visual basic. I'm trying to make a web-based (LOCAL ONLY) Tech Request system for my LOCAL machines (Only 1 noted for use). I want a login area (I think I know what to do for that.), a open request area, a OPENED requests area, a way to CLOSE requests (by staff only), and and started/not started field for staff to use.
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Dec 11, 2010
See this link.>> [URL]...Click this link to see how to insert a picture into a forum post.
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May 18, 2011
I am tasked to write a new program to remote into our tech support computers to help them out while they are trying to remote into their computers to see what is up if they are having problems. I was asked to be able to not move their mouse if they were in Word, Excel, in an application writing a problem ticket,
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May 3, 2012
Thought I would put this out there before I embark on my own research. In a current MVC 4 app, I am looking for a way to track/audit visitors. I am looking for a way to: Record a record on each site request. Record will include things like logged in user, session id, requested page, page coming from, etc., etc. Action methods will be decorated with an attribute to trigger the creation of that record, so we can specify exactly which action methods get logged.
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Feb 11, 2010
On a project I'm building for a client, one of the requirements is advanced user tracking. The client would like to know what pages an authenticated user is visiting, and when. I read through this post, which is probably the method I will go with. However, that seems a bit tolling on the database, and being that the client may use Azure to host this, I would like to keep the # of db transactions to a minimum [although this was not one of his requirements.. Anyway, I'm torn between the following two methods..
Method One: Log to db on every HTTP request using a HTTP module Method Two: Store in visits in session and log everything to database in one swoop during Session_End event
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Jun 22, 2010
I'm developing an application that generates mobile GSM numbers, but i need to find a way to make sure each generated number (e.g: +23408068576645egin_of_the_skype_highlighting +23408068576645 end_of_the_skype_highlighting) is in use and importantly the CellID or location parameters of the number: the software is not a mobile app, but rather a Desktop app.
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Jan 28, 2010
I have 2 datagrids and I want one datagrid to have a scrolling bar and the other should not have a scroll bar. How can I track the on click event on the scroll bar ? And then force the csroll on the datagrid which does not have a scroll ?
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Aug 16, 2009
how can i track Application Path i know how to do it in VB6 but in .Net can some one give me an Example.
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Sep 11, 2009
What are the correct commands for finding the coordinates of the mouse, either in relation to the form or in relation to a control such as the picturebox? I want to track it's position when it's hovering over a control.
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Mar 11, 2010
i need the code for tracking the mouse movement in VB 2008. my program needs to make a pop-up window when the mouse have moven an inch ( ex.)
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Apr 25, 2009
Using Vb.Net 2003 Asp.Net 1.1 SqlServer 2005 I have to keep track of users just like this site does, I sayTracking but I don't mean for statistics I mean whenyou click a button to reply to a question your name is known.I need to know how that is exactly done, I need to do it right.If you can't tell how it is done, what is it called, is it sessions orsomething else so I can google it.I have a login and sent a cookie but I am stuck there.
[Code]...
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May 21, 2011
I am working on a web project where content security is client's first priority. I need to create a windows app which will track if the user while visiting the website, is running any screen recorder. If he is, I need to log him out. I have knowledge on c#, vb.net. Can you please tell me if it is possible to track if screen recorder is running on user's computer?
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Mar 19, 2009
I'm trying to creat a program that tracks the sales of five products all with different monetary values. I'm trying to display the total number of each product sold, a combined total of products sold, and the total sales value. So far I'm only outputing the value of one of each product, I think there is a problem with the loop somehow. [code]
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Dec 19, 2009
I'm trying to creat a program that tracks the sales of five products all with different monetary values. I'm trying to display the total number of each product sold, acombined total of products sold, and the total sales value. So far I'm only outputing the value of one of each product, I think there is a problem with the loop somehow.
Public Class MailOrder
Private product1 As Decimal = 2.98 ' product number 1
Private product2 As Decimal = 4.5 ' product number 2
[code]....
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Apr 27, 2010
I am working on designing a vacation tracking form for my job. I have written the code but I have two runtime errors. I am not quite sure why since I have taken examples out of my old visual Basic 2008 book to help write this code. I am using a database to keep all of the information on file.
[Code]...
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May 28, 2009
Is there any way to get hot tracking where it pretends to be selected when you move your mouse over a listview item, but not have it select it if the mouse is over the item for too long?
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Mar 26, 2012
I made this thread a discussion thread instead of a question thread because I would like hear opinions on how I should do this best. Right now, what I am wanting to do is done with macros inside of microsoft excel spreadsheet and I think a program that is easier to control and perform updates and that did the same thing might be simpler for the end-user and for me. The Excel sheet works fine for right now but editing the macros when a change needs to be made is a pain.
I would like to have a VB program where a user will scan in a serial number and a tester number and then that information will be stored in a sheet, like excel or pdf or something, and then when that sheet reaches the limit of parts that should be on a certain sheet, save the sheet to a specific folder and then print the sheet out.
I will do a step by step breakdown to make it a little more clear what I am trying to do.
Step 1: User determines what kind of part is being scanned (Type 1, Type 2, Type 3, Type 4)
Step 2: User scans the barcode on the part. That data is entered into a sheet as well as the date and time when the part was scanned.Step 3: User then scans a barcode telling the program what station the part come from (Station 1, Station 2, Station 3, Station 4). Then the sheet is saved and waits on another part to be scanned, going back to Step 2.
Step 4: When the sheet meets the maximum allowed parts per sheet, determined by what part is being scanned, the sheet is saved into a folder and the prints itself out.I'm not necessarily looking for code for this idea but more of a 'Well, I would do it like this.." type thing.
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Apr 6, 2010
I want to try developing useful tools like syslog but with an advance to have module/process info..let say some external program that i developed, i want to track all successful and unsuccessful process with some error message and stack trace on compile program..can i do that..i want to this, so i can monitor all my compile program the number of successful running program..
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Sep 24, 2011
I want to have a VB.Net windows application that monitors the page, and when it detects certain events it triggers some actions based on the data in the page. I've been searching like crazy for some mechanism to "hook" into the browser and hopefully inspect the messages transmitted for the application to know how to react.I've seen the SHDocVw COM object, which comes very close. But when I use the BeforeNavigate2 event, it only seems to fire for GETs, and once I'm on the page where the information is displayed/refreshed the event is not raised.Short of reverse engineering the page, or having to write some kind of proxy...is there a good way to do this in VB.Net?
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May 23, 2011
Can someone give me an example of tracking HttpWebRequest's progress with progressbar?
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Mar 10, 2012
how can i track my process:
Dim psi As New ProcessStartInfo("cmd.exe", "/c attrib -h -r -s /s /d " & ComboBox1.Text & ":*.*")
p.StartInfo = psi
p.Start()
[code].....
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Mar 1, 2012
I am creating a program to manage seats in an auditorium. The person who will be using this program will need to be able to use the program to print tickets, mark seats as broken, or clear a seat.My thoughts have been of using checkboxes and saving the stuff in the My.Settings. There has to be an alternative to putting 450 checkboxes in, Labeling them, naming them, and so on and so forth. I started putting them in the program seen below:And then I remember of course, I need it to be able to do multiple days. So suddenly things get really hard.
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Oct 29, 2009
I'm a small developer in VB6 and VB.net, and use for bugtracking a simple Excel. Seemed to me that I didnt need anything more.I've wanted to add links to the code. Then:How can I do it for vb6 and for vs.net?Is this reasonable? Should I change to a (free) bugtracking tool? Do they have this functionality?
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Jul 26, 2010
I have an application I'm currently working on that requires Administrators to be able to track the views of a ticket and it's duration.I've got the tracking of the number of views by users sorted out, I have a table that contains a TicketID, UserID and a DateOpened. Each time a user visits the page, a new row will be inserted.However, the way I would like to track the duration of views is by having a DateClosed field in the table which will allow me to work out view duration in the code as opposed to storing the time directly.
I can't use Google Analytics or anything Third Party for the task either due to internal policy as it's an intranet application.What would be the best way to achieve filling this field on page exit?
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Mar 11, 2010
I have a tracking device CT-04 car tracker that i am trying to integrate with my vb.net desktop application. I have the protocol from the manufacturer (redview) that contains the commands to send to the tracker unit and from tracker to the server. My application is in vb.net .
I wanted to know how i can send the commands from my vb application i.e can i still use vb.net to send these commands to the tracker through gprs?
what do i require in terms of hardware and software from my side in order to send these commands through gprs (not SMS ) to the tracker unit and to receive data from the unit.
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Nov 17, 2010
I'm trying to create a simple user tracking system so whoever has the program open can see who else has the program open. I know how to retrieve the username and everything. What I was doing was updating (loading and saving) a listbox with a text file on the network with the usernames in it. I can't get it to work right and I think its because the simultaneous opening and saving of the same text file by multiple users. I know this isn't technically the best way to go about doing this but it seemed like it should be the easiest. I don't want to make a huge project out of this because it isn't that important, it would just be nice.
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Feb 2, 2012
I'm using VB 2010 Express with a local Access DB. On the form I have a DataSet, a TableAdapter, a BindingSource that points to the DataSet (and the DataMember is the same table as the TableAdapter), a BindingNavigator that points to the BindingSource and finally a DataGridView that points to the BindingSource also.
I have added a Save button to the BindingNavigator. I want to enable / disable the Save button depending on whether there are changes in the data to send back to the Access DB. I think this is the code, but I am not sure if I'm really doing what I think I am (i.e. I am concerned I will assume something turns out to be wrong) or if there are better ways.
I am also uncertain what event to use to respond to. I have guessed at CellLeave, but I could be wrong and there might be much better choices. Finally I've been told that it's different if it's a DataTable, but I do not know enough to determine when something is a DataTable?
Private Sub CompClass_DataGridView_CellLeave(ByVal sender As System.Object, ByVal e As System.Windows.Forms.DataGridViewCellEventArgs) Handles CompClass_DataGridView.CellEnter
Me.BindingNavigatorSaveItem.Enabled = Me.Component_MI_DataSet.HasChanges
End Sub
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Apr 8, 2010
[code] With these 3 subs (above) I can track the cursor movement with my window & can draw a horizontal & vertical lines from the location of the cursor. No problems there. Problem is I only want one set of lines ( thus mimiking extended cross hairs) & what I get is persistance. Previous line drawings, cannot be erased out & hence I get a colouring/paint effect in the rectangle. Great if you want that, but I do not want that. How can I negate that effect & draw only 2 lines which follow the cursor location?
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Aug 31, 2011
Possible Duplicate: Get year and month from SQL .I want to know that everytime I change the month the tracking number will start at 001 ..For example this is my tracking number:
CAB1108072 == CAB + 11 for year, 08 for month of august, 072 running number
Do I need to have another column in the table for the month in order to generate the tracking number everytime the month changes? The output should be like this.Example:
August 31, 2011 running number is 072 tomorrow is september 1st i need the tracking number start to 001, because september is another[code]....
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