C# - Using Tapi To Monitor Multiple Phones And Dial Or Hangup

Jan 8, 2010

I have with a good level of success got a C# application to use TAPI to connect to my office PBX and dial and hangup calls but need to go further and be able to monitor activity and provide CTI to client pc's as well as integration back to my companies web based CRM.

I am focusing on the client app for CTI popups and dial/hangup functions as the phone number lookup to the CRM is relatively easy.

I initially started by registering one handset in the tapi that I could then dial and hangup, I even seem to have registered all the handsets on the system and to be able to dial from any of them but I don't seem to be able to get any activity logs as to when any of the handsets are ringing etc.

Does anyone have any example tapi code that can get me started or point me in the right direction? I can work with C++, C# or VB.Net as I am okay with any of them.

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Code
Dim AddressCollection As ITCollection = coTAPI.Addresses()
For Each loAddress As ITAddress In AddressCol

[code]....

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Code:

Namespace ScreenShot
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[code]....

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CODE:

Code dowload:

CODE:

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[Code].....

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[Code]...

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[CODE]:.....................

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Delegate
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[code].....

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[Code]...

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[Code]...

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[Code].....

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CODE:

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